HOW TO RESERVE THE RESORT
 

1. Call or send us a text (SMS) message with the following details

  • Desired Date:

  • Session: Day Tour, Night Stay or 22 hours (8am to 6am or 7pm to 5pm)

  • Customer Name:

  • Contact Number:

2. To confirm the reservation, we require every customer to pay in advance the 50% of the rental fee as a down payment.  Down Payment can be done through the following:

  • Customer can visit and pay at the resort prior to the schedule

  • Bank deposit through BPI ISLANDS account

Kindly take note that we implement the following procedure:
- First come First serve basis
- NO Down Payment means No Reservation
- Due to high demand, please call or text us before going to the bank in order to reconfirm the availability of the resort.
- Failure to send us the copy of the bank deposit slip or money transfer transaction slip through email dolcezza@lagunaspringresorts.com means NO Reservation
- Customer will receive the Reservation Letter from the resort admin  within 2 to 3 days after the down payment has been made.
- Down Payment is non refundable and non appearance on schedule will be forfeited 
-  RE-BOOKING is applicable as long as the customer will notify the resort administrator at least 7 days prior to the initial reservation date. Standard rate will apply and RE-BOOKING FEE of additional 2,000.00 pesos will be charged to the customer. 

HOUSE RULES

  • Customer is required to pay the balance of the Rental Fee and must acknowledge the checklist of resort facilities and equipment prior to occupy the resort

  • NO DIVING / NO JUMPING

  • CHILDREN must be accompanied by an adult while swimming at all times

  • FOOD & DRINKS are not allowed in the swimming pool area.

  • PETS not allowed

  • NO SMOKING inside the bedroom and toilet

  • TOILET & BATH.  Give respect to the next user and keep it clean and dry after use.  Dispose your trash to the bin.

  • NO VANDALISM​​

  • Stickers, Posters  Tarpaulin using scotch tapes, glue, plasters and other party materials that may damage the paint of the facilities is also prohibited.

  • Do not leave your personal belongings unattended. Management is not liable for any loss or damages.

  • Illegal drugs are strictly prohibited 

  • Any misuse resulting to damages and loss from our facilities and equipment that may occur during the rental period will be charged to the customer.

  • ​Management is not liable for any accident / unwanted incident that may happen while using the resort facilities. 

  • Must inform immediately the resort administrator and/or the resort staff in any incident / accident that happens while occupying the resort

  • VIDEOKE and other form of loud sounds must SWITCH OFF  from 10:00 pm till 8:00 am due to Municipality Ordinance

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© 2018 DOLCEZZA HOTSPRING RESORT

+639213095096 
+639954074022

Dolcezza Hotspring Resort

Lot 4 Lakewood Ave, Brgy Lalakay

Los Banos, Laguna 4030 Philippines

 

Email:

 

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